Job Description
Assisted offers great and rewarding career opportunities making a difference in the lives of people.
Join our team and love what you do!
Help others. Make a difference. Be proud.
Assisted is looking for an onsite IT Support Technician to work out of our Thousand Oaks office. This is a full-time, Monday through Friday, 8am to 5pm position. No REMOTE options.
The pay range for this position at commencement of employment is expected to be between $23.00 - $27.00 per hour; however, base pay offered may vary depending on multiple individualized factors, including job-related knowledge, licensure, skills, and experience.
Assisted Offers Our Employees a Unique Employment Package: - Affordable medical, dental and vision benefits package.
- Company matched 401K (up to 6% of your annual salary can be matched)
- A very generous referral bonus – earn up to $600* per referral.
- We’ll empower you to reach your highest levels of personal and professional development by providing up to $6,000* tuition education reimbursement.
- Vacation, sick leave, and paid holidays package*
*Internal policy provides detailed information regarding these benefits. Full policy is provided upon request
What you will do: - Assist the IT Director in resolving facility issues at all branches.
- Provide support to the relocation of personnel and equipment within and between branches.
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to queries either in person or over the phone.
- Respond to email messages for internal customers seeking help.
- Walk internal customer through problem-solving processes.
- Follow up with customers to ensure all issues have been resolved.
- Install, modify, and repair computer hardware and software.
- Run diagnostic programs to resolve problems and clean up computers.
- Travel as required to each of Assisted’s facilities.
- Acknowledge patient rights including privacy and confidentiality.
- Consistently display a professional appearance and conduct in all settings.
- Interacts with internal and external customers using positive and professional approach.
- Assume responsibility and display reliability for the completion of all tasks, duties, communications and actions.
- Abide by Agency policies and procedures.
- Accept other duties as assigned.
Who you are: - High School diploma or equivalent required, Associate’s Degree preferred.
- Active Directory and Exchange experience preferred.
- Must have Current Driver’s License and Auto Insurance.
- Must be able to coordinate multiple functions at the same time.
- Strong attention to detail required.
Full Job Description can be available upon request
Job Tags
Hourly pay, Holiday work, Full time, Remote job, Relocation, Monday to Friday,