Product Owner Job at VDart Inc, Missouri City, TX

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  • VDart Inc
  • Missouri City, TX

Job Description

Job Title: Product Owner
Job Location: Remote/ NJ/ St. Louis/Dallas.
Job Type: Contract


Must have Amazon Connect & consulting & healthcare with call center experience.

Job Description:

  • Bachelor's degree in Healthcare Administration, Information Systems, Business, or a related field.
  • 3+ years as a Product Owner or Business Analyst in a healthcare setting, with hands-on involvement in call center operations or technologies.
  • Understanding of healthcare workflows including patient access, referral management, appointment scheduling, and post-visit follow-up.
  • Experience with contact center platforms (e.g. Avaya, Genesys, Five9, NICE, Cisco) or CRM systems integrated with call centers.
  • Familiarity with regulatory requirements like HIPAA, CMS guidelines, and patient data privacy.
  • Strong knowledge of Agile/Scrum methodologies and use of tools like Jira, Confluence, Azure DevOps.
  • Excellent communication, documentation, and stakeholder engagement skills.

Job Tags

Contract work, Remote work,

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