Job Description

Summary:

The Sales Engineer will play a key role in understanding customer needs, providing technical solutions, and managing the sales process from start to finish. This includes handling inquiries, presenting solutions, preparing quotes, managing orders, and providing sales support. The ideal candidate will have a mix of technical knowledge, sales skills, and the ability to build strong customer relationships to help grow the business.

Key Responsibilities:

• Identify customer needs and recommend appropriate technical solutions.
• Handle inquiries, present solutions, prepare quotes, and manage orders.
• Provide sales support and maintain strong customer relationships.
• Conduct sales calls, product presentations, and demonstrations.
• Secure new business opportunities and support product integration into customer designs.
• Manage overall customer interactions, including forecasting, CRM updates, and accounts receivable issues.
• Collaborate with engineering and product teams to address customer requirements.
• Stay informed about industry trends, competitors, and market demands.
• Travel as needed to meet customers, attend trade shows, and support sales efforts.

Qualifications:

• Authorization to work in the U.S. required.
• Minimum Bachelor’s degree in Physics, Electrical Engineering, or other related engineering major.
• Technical knowledge of fiber-optic components, optical communications, and laser technology.
• Excellent verbal and written communication skills with a proactive, results-driven approach.
• Proficiency in using computer and office applications.
• Willingness to travel up to 30% for client meetings, trade shows, and site visits.
• Valid driver’s license required.

Job Type: Full-time, Regular Employment.

• Paid Time-Off.
• Paid Holidays.
• Medical Insurance.
• Dental Insurance.

LIGHTEL designs, manufactures, and supplies a broad range of products and services to the fiber optic industry worldwide. Since our beginning in 1999, we have continued our solid growth pattern, and have become a recognized leader in bringing ELemental innovations to LIGHT. Starting out with Coupler Workstations for manufacturing Fused Biconic Taper products, LIGHTEL has expanded into Fused Fiber components, Micro-Optic passive optical components, Video Microscopes for inspection purposes, and many other fiber optic related products and services. Our coupler workstations are updated to reflect the latest in software, packaging, and control systems. Our broad range of analog and digital video microscope products keeps network down time to a minimum, and allows documentation through an easy to use software interface.

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