Spanish-Speaking Customer Service Representative Job at INA Solution Inc, Marietta, GA

MjVaYTZtaHFsdkRGdFJNVWRZeFNBeWNhUlE9PQ==
  • INA Solution Inc
  • Marietta, GA

Job Description

Job Title: Spanish-Speaking Customer Service Representative in Marietta, GA

Location: Marietta, GA (On-site)

Employment Type: Full-Time

Language Requirement: Bilingual Fluent in Spanish and English

Position Overview:

The Customer Service Representative (CSR) will serve as the primary point of contact for our Spanish-speaking clients. This role is responsible for delivering excellent customer support, assisting with policy inquiries, processing service requests, and ensuring a positive client experience.

Key Responsibilities:

  • Answer incoming calls and respond to customer inquiries in both Spanish and English

  • Assist clients with policy changes, billing questions, documentation, and claims

  • Process service requests accurately and in a timely manner

  • Maintain up-to-date knowledge of insurance products and services

  • Document all customer interactions in agency management systems

  • Support sales agents with client follow-ups and administrative tasks

  • Uphold professional and friendly communication standards

Qualifications:

  • Bilingual (Fluent in Spanish and English) Required

  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)

  • Previous customer service or insurance agency experience is a plus

  • Strong communication and problem-solving skills

  • Attention to detail and ability to multitask in a fast-paced environment

  • Proficient with computers and customer service software (experience with insurance CRM systems is a plus)

  • Must be reliable, punctual, and team-oriented

Job Tags

Full time,

Similar Jobs

Gillman Home Center

Kitchen & Bath Designer Job at Gillman Home Center

 ...To assist customers in the interior design needs of their home. This consists of cabinets, counter tops, flooring and appliances/hardware. Essential Functions: Provide excellent service to customers. Treat all team members, vendors, and customers with courtesy... 

Get It - Finance

Partner, Private Client Group - Remote - Job at Get It - Finance

Position: Trust and Estates Partner Department: Tax, Private Client Group Supervises: Senior Managers and Directors Role Type: Full-time Location: New York, NY (Hybrid) or Remote About the Role: We are seeking an experienced and dedicated Trust and Estates... 

Cushman & Wakefield

Spatial Data Manager Job at Cushman & Wakefield

**Job Title**Spatial Data Manager**Job Description Summary**The role of the Spatial Data Manager (SDM) will be responsible for day-to-day functionality of the client's Space Management tool including data integrity of CAD floor plans, occupant data and reporting (regular... 

Raymond James Financial, Inc.

Senior AWS Cloud Engineer Job at Raymond James Financial, Inc.

 ...drive and implement engineering solutions and strategies that will improve hybrid and public cloud technology adoption, with a focus on AWS technologies. This includes designing and participating in the development of cloud-based solutions that scale to help deliver both... 

Innovative Appliance Repair of Woodland Hills

Data Entry Clerk Remote $40/H Job at Innovative Appliance Repair of Woodland Hills

Job Title: Remote Data Entry Clerk Compensation: $40/hour Job Type: Full-time / Part-time (Flexible Hours) Location: Remote Job Summary: We are seeking a detail...  ...organizational and typing skills. Work Requirements: Access to a reliable computer...