Job Description

LaSalle Network is currently partnering with a client in the higher education domain that is seeking a Technical Support Analyst to join their team. This position is based in Evanston, IL and is onsite. This is a contract-to-hire opportunity.

Technical Support Analyst Responsibilities:

• Provide technical support for users' computers and peripheral devices, including standard installation and maintenance
• Diagnose and resolve user requests
• Coordinate standard projects, working closely with peers and users to deliver optimum service
• Implement policies, procedures and standards and ensure compliance with organizational requirements and goals

Technical Support Analyst Requirements:

• 1-2 years of experience in Information Technology, or equivalent combination of education and experience
• Technical support background
• Familiarity with Microsoft Windows and macOS
• Ability to interact and communicate, both verbally and written accurately and professionally
• Strong listening skills with ability to comprehend and document details accurately
• Detail-oriented approach focusing on accuracy and completion of tasks

If you have the experience listed above, possess a great attitude and are looking for an opportunity with a stable and established employer, this is the role for you! If you are interested in learning more, please apply today.

Thank you,

Ashish Saluja
Project Manager – Technology Services
LaSalle Network

Job Tags

Contract work, Temporary work,

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